FAQ
67bd FAQ — answers on everything from bonuses to VIP
Whether you are new to 67bd or a regular player — all your questions about claiming bonuses, VIP cashback, playing on mobile, depositing with bKash and Nagad, and responsible gaming are answered on this page.
This FAQ page provides detailed answers to the most frequently asked questions from 67bd's Bangladeshi players. Questions and answers on bonus offer terms, responsible gaming guidelines, using the Android and iOS apps, how to receive VIP cashback, and how to deposit with bKash, Nagad, and Rocket are all organised by category below. If you have any questions after logging in to 67bd, check this page first — your answer is most likely here.
Bonuses and Offers
When you open a new account at 67bd and make your first deposit, a 100% bonus of up to ৳10,000 is automatically added to your account. No separate code is needed. For example: deposit ৳1,000 and you receive ৳1,000 as a bonus — giving you a total balance of ৳2,000. A 20x wagering requirement must be met before you can use the bonus.
At 67bd the wagering requirement is set at 20 times the bonus amount. That means if you receive a ৳10,000 bonus, you need to place a total of ৳2,00,000 in bets. Every bet — whether placed with real money or bonus money — counts toward the wagering. Winnings from the bonus cannot be withdrawn until the wagering is complete. Read the terms and conditions for full details.
At 67bd, bets placed on slot games, live casino, card games, and sports betting generally all count toward wagering. However, the contribution rate may differ for some games. Slot games typically contribute the most. You can ask our live chat support about any specific game.
Yes, a bonus at 67bd can be cancelled at any time. However, cancelling a bonus also cancels any winnings earned from that bonus. After cancellation, only the original deposit amount remains in your account. Contact live chat if you want to forfeit a bonus.
Each bonus offer at 67bd has a set expiry period. If wagering is not completed within that period, the bonus expires and is cancelled. The weekly reload bonus (up to 50% up to ৳5,000) can be claimed once per week. The expiry period for each offer is stated in its terms — read them before claiming.
Responsible Gaming
Yes, at 67bd you can set your own deposit limit — on a daily, weekly, or monthly basis. This feature helps you stay within your own budget. To set a limit, go to your account settings or ask us via live chat. You can find more details on the responsible gaming page.
All users must be at least 21 years old to take part in any casino or betting activity at 67bd. Age is verified at registration. Underage users cannot obtain an account. This rule is strictly enforced because protecting minors is our priority.
If you feel you need a break at 67bd, you can take a cooling-off period, which suspends your account for a set time. For a longer break, you can also apply for self-exclusion, which keeps your account fully inactive for a specified period. To make either request, contact the support team via live chat or email.
If gambling becomes a problem, contact the 67bd support team — they can assist you in Bengali. You can also reach out to local organisations in Bangladesh that provide mental health support. Keeping yourself and your family safe is most important. More resources and advice are available on our responsible gaming page.
Using 67bd on Mobile
Yes, you can access all features of 67bd on any modern smartphone browser (Chrome, Firefox, Safari) without installing an app. The site is fully responsive for mobile. Slots, live casino, sports betting — everything can be done from the browser. Just make sure you have a good internet connection.
67bd runs on Android and iOS smartphones, tablets, and desktops. Good performance is available on Android 5.0 or above and iOS 12 or above. The site can be used on older or lower-RAM phones too, though a more powerful device is recommended for a better live casino experience.
Apps are available for both Android (APK) and iOS for 67bd. The apps are available through official channels. Visit the 67bd app page for more information. The app offers quick login, push notifications, and smooth gameplay.
67bd's game servers save the result of every bet on the server. So if your connection drops during a game, your bet result is safe. When you reconnect, you will see the previous state of the game and any winnings will be credited to your account. If you have any issues, let us know via live chat — the support team will help.
When installing an APK on Android, you may need to enable "Install from unknown sources" in your phone's settings. Step-by-step installation instructions are provided on the 67bd APK page. If problems persist after installation, restart your phone or contact our support — help is available 24/7.
VIP and Cashback
The 67bd VIP program has 5 tiers in total: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with various benefits including weekly cashback. Visit the 67bd VIP page to learn the full details and differences for each tier.
At 67bd you naturally progress to higher VIP tiers through regular betting and active play. The more you play and the more active you are, the faster you reach the next tier. Once your tier changes, the new benefits are activated automatically — no separate application is needed.
In addition to weekly cashback, 67bd VIP members enjoy priority support, special promotional offers, and a birthday reward of up to ৳1,000. Higher-tier members may also benefit from faster withdrawal processing. Each tier has its own exclusive offers designed for regular players.
Weekly cashback at 67bd is a percentage of your total net loss for the week (total bets minus total winnings). Bronze tier receives up to 0.2%, Silver 0.3%, Gold 0.5%, Platinum 0.6%, and Diamond 0.8%. Example: a Gold member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.5% = ৳100 cashback.
67bd's weekly cashback is automatically credited to your account at the end of each week. Once received, you can use it to play or withdraw it. Wagering conditions may apply to cashback — ask support for specific terms or check our VIP page.
Deposit-related Questions
67bd currently supports deposits through three mobile banking methods: bKash, Nagad, and Rocket. These are the most popular payment methods in Bangladesh, so you can easily make a deposit from any smartphone. The minimum deposit amount for each method is ৳500.
To deposit at 67bd with Nagad, first log in to your account and go to the deposit option. Select Nagad, enter the amount (minimum ৳500), and confirm the payment. A payment request will arrive in your Nagad app — confirm it with your PIN. Once successful, the money is added to your 67bd account immediately.
In most cases a bKash deposit appears in your 67bd account within a few minutes. If it has not shown up after 10–15 minutes, refresh the page and save the confirmation message from bKash. If the issue persists, contact live chat and provide your transaction ID — the support team will resolve it quickly.
67bd does not charge any deposit fee of its own. However, bKash, Nagad, or Rocket may apply their own transaction charges according to their own rules. The full deposit amount is credited to your gaming balance by 67bd.
At 67bd, the minimum deposit amount for each payment method (bKash, Nagad, Rocket) is ৳500. Depositing this amount also makes you eligible to claim the welcome bonus, weekly reload bonus, and other offers. The minimum withdrawal amount is also ৳500, and the process usually takes 5-30 minutes to complete.
Have more questions? We are ready to help
If the above FAQs did not resolve your issue, speak directly with our support team. 67bd's support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
24/7 Live Chat Support
Email: [email protected]